Why HolidayPitches?
We built the tools every park owner actually needs — a live drag-and-drop pitch map, QR code check-in, entertainment management, on-site guest mode, cross-park loyalty, and 40+ more features — then made them free to start.
The live interactive park map
Design your site in our drag-and-drop map designer. Place pitch boxes exactly where they sit on the ground, add POI markers for toilets, pools, and play areas, and link each box directly to a real pitch record. Then switch to Live View — the same map overlaid with real-time availability dots.
- Green/red/grey availability dots update as bookings arrive
- Colour-coded by pitch type: grass, hardstanding, electric
- Guests pick their own pitch from the map at checkout
- POI markers: toilets, pool, play areas, café — admin-configurable
- Permanent pitches always shown as unavailable
- Works offline — today's state cached on the device
QR code arrivals & digital welcome pack
Every booking confirmation includes a QR code. At reception, your team scans it on a tablet and instantly sees the full guest record — pitch, party size, vehicle, notes, dog details — and checks them in with a single tap. No searching, no paper lists, no queues.
- One-tap check-in logs timestamp and updates booking status live
- Large-format tablet display designed for busy check-in desks
- Welcome pack email fires automatically on check-in — WiFi code, site map, emergency contacts
- Works offline — today's arrivals cached on device before signal drops
- QR scan shows vehicle reg, dog breed, special requests, all notes
- Check-out mode records departure time and triggers post-stay review prompt
Entertainment hub — your activities programme, guest-ready
Create and manage your weekly entertainment calendar from the admin. Guests see only the events that fall within their own booking period — no confusion about what's on when they arrive. Repeat an event across multiple dates in one click, assign events to your entertainment editor role without giving them full admin access.
- Calendar view: create, edit, copy events across any dates in seconds
- Guests see filtered view — only events during their stay
- Separate "entertainment editor" staff role — edit events without full admin
- Event types: band, kids activity, social, sport, food event — fully customisable
- Mass notify all current guests of a new event in one click
- Feature slot booking: let guests book pool sessions, mini-golf times, and more
On-site guest mode — features that unlock on your park
Certain features are geo-fenced to guests who are physically on your park. The community notice board, in-pitch food ordering, and live activity booking activate automatically when a guest with an active booking arrives within your park boundary. This keeps these features genuine — not misused by guests who aren't actually on site.
- Community notice board: guests post activity invites and notices to other campers
- In-pitch food ordering from the park café or restaurant — scan the pitch QR
- Pool and activity slot booking opens only for guests within the park boundary
- Auto-activates on arrival — no login step, detected from browser location
- Location check runs client-side — no location data stored or transmitted
- Admin can toggle geo-lock on or off per feature type
Add-ons, extras & partner revenue
Guests tick add-ons at checkout — electric hook-up, dog fees, early check-in, firewood bundles, welcome hampers, or whatever you sell. You configure each add-on: per-night or per-stay pricing, pitch eligibility, and stock limits. All revenue collected through Stripe alongside the pitch booking — no separate payment link.
- Unlimited add-on types: electricity, pets, hire equipment, local produce
- Per-night, per-stay, or fixed-price billing — configurable per add-on
- Restrict add-ons to specific pitch types or individual pitches
- Add-ons appear in booking summary and receipt automatically
- Partner integrations: third-party hire companies, local food suppliers
- Lock fee: hold a deposit for pitch keys, barrier fobs, or gate cards
Cross-park loyalty passport
Every night at any HolidayPitches member park earns loyalty points — guests carry the same balance across every park on the network. 50 points redeems for one free night. This is a platform-wide programme that drives repeat bookings across the whole network, not just at your site.
- Points earned automatically on every booking confirmation
- Redemption at checkout — discount applied before payment
- Platform absorbs redemption cost and reimburses your park
- Guest portal shows balance, history, and participating parks
- Lifetime points tracked separately — drives status tiers
- Shown on booking confirmation: "You earned 5 points on this stay"
Everything else, included
The complete feature list — every one of these is included from your first booking, with no plan upgrade required to unlock them.
Online Booking & Stripe Payments
Guests book and pay online — Stripe processes payments directly to your account. Platform fee deducted automatically. No manual invoicing.
Season & Long-Term Pitches
Issue season passes, rolling monthly contracts, and annual berths. Automated billing on the monthly date. Separate pricing tiers per pitch.
Guest Self-Service Portal
Guests manage their booking, view upcoming entertainment, place food orders, and make feature slot bookings — all from one login.
Cross-Park Loyalty Passport
Every night at any HolidayPitches member park earns points redeemable for free nights. Platform-wide, not limited to your site.
Dynamic Pricing Engine
Set pricing rules by date range, day of week, lead time, and pitch type. Rules compound automatically. Admin sees per-night breakdown.
Waiting List & Demand Capture
When you're full, guests join a waiting list. On cancellation, the system automatically notifies matching entries by email — first-come priority.
Mass Messaging (SMS + Email)
Send personalised messages to on-site guests, arrivals today, or any date-filtered segment. Merge fields: name, pitch, arrival, site name.
Revenue & Occupancy Analytics
Live dashboard: occupancy %, revenue by pitch type, average stay length, YoY comparison. CSV/XLS export for Xero, QuickBooks, Sage.
Staff Roles & Permissions (RBAC)
Six built-in roles — super admin, manager, reception, entertainment editor, kitchen, feature staff. Fully configurable per campsite.
iCal Sync (Airbnb, VRBO, Hipcamp)
Import external calendar URLs and export your availability as iCal feeds. Blocked periods auto-sync every 4 hours. Supports Booking.com.
Food & Restaurant Ordering
Guests scan a pitch QR code, browse the menu, and order — payment taken online. Kitchen screen per site shows live orders.
Group Bookings
A group leader pays one intent; split-payment groups each get individual Stripe payment links generated at booking time.
Guest Reviews & Ratings
Post-stay review prompt with star ratings, headline, and comments. Admin approve, flag, or respond. Average shown in search results.
Credit Vouchers & Cancellations
On cancellation, offer a credit voucher instead of a full refund. Guests redeem at checkout. Admin issues vouchers manually too.
Community Notice Board
On-site guests post activity invites and notices ("campfire at A4 tonight"). Auto-expires when guest departs. Admin moderation.
Developer REST API
Read pitches, bookings, and availability or create bookings externally. Bearer key auth. Scope-based permissions. Full docs at /api-docs.
Add-ons & Extras
Firewood, early check-in, dog fees, hampers — guests tick extras at checkout. Admin configures availability, price, and per-pitch eligibility.
Automated Guest Communications
Pre-arrival email 3 days before with directions. Day-of welcome with WiFi code. Post-stay review prompt. All configurable per trigger.
How we compare
At the features that actually move the needle.
| Feature | HolidayPitches | CampManager | In-Site Parks |
|---|---|---|---|
| Monthly fee | Free | £149/mo | £199/mo |
| Interactive pitch map | ✓ Included | Add-on | ✓ Included |
| QR code check-in | ✓ Included | ✗ | Add-on |
| Entertainment calendar | ✓ Included | ✗ | ✗ |
| On-site geo-locked mode | ✓ Included | ✗ | ✗ |
| Cross-park loyalty | ✓ Included | ✗ | ✗ |
| Food ordering | ✓ Included | ✗ | Add-on |
| iCal / Airbnb sync | ✓ Included | Add-on | ✓ Included |
| Guest community board | ✓ Included | ✗ | ✗ |
| Developer REST API | ✓ Included | Enterprise | ✗ |
| Xero / Sage export | ✓ Included | ✓ Included | Add-on |
Pricing based on publicly available rates. Add-on = available at extra cost. Last checked July 2025.
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Start with every feature, free
No setup fee. No monthly subscription. No feature locked behind a plan upgrade. You pay 1% per booking — only when you earn.