Your branded booking website — live the moment you register

Your own campsite booking website — guests self-serve everything from their phone

Every campsite on HolidayPitches gets a branded subdomain instantly: yoursite.holidaypitches.com. Guests book pitches, manage their stay, order food, book the pool, and check the entertainment schedule — all from the same website, on their smartphone, without calling reception.

Everything guests can do from their phone — without calling reception

The more guests can self-serve, the less time your reception team spends answering the same questions. Every interaction guests complete themselves is a call your team doesn't have to take.

Book their pitch online

Guests search your campsite by pitch type, dates, and requirements. Full availability shown in real time. Payment taken by card. Booking confirmation sent instantly.

Manage their booking

After booking, guests log in to "My Booking" to view their pitch details, arrival time, check-in instructions, party details, and any balance outstanding.

Book site features & activities

Guests book pool sessions, crazy golf, go-kart slots, or any other activities directly from their phone — within their booking dates. You set daily capacity limits per feature.

Order food from their pitch

If you have a café, restaurant, or bar on site, guests scan a QR code and order directly. Orders arrive on your kitchen screen in real time. No queuing at the counter.

View entertainment listings

Publish your band nights, quiz evenings, kids' activities, and film nights as an entertainment schedule. Guests see only events within their booking period — a personalised what's on guide for their stay.

Leave a verified review

After departure, guests receive a review prompt. Only guests who have completed a stay can leave a review — every rating on your campsite page is authentic. You can reply publicly to build trust.

This is the portal your guests open

Both screens are taken from the live guest portal at yoursite.holidaypitches.com — no app, no login wall, just a link in their confirmation email.

Sunny View Riverside Park
Your stay
Fri 8 Aug — Mon 11 Aug · Pitch B4
BalancePaid in full
£186.00
Book the pool
Order food
Site map
What's on
Swimming pool · Sat 9 Aug
14:00 — 15:00 · 4 places booked
Your pitch
Electric hook-upWaterDog friendlyHardstanding

My Booking. Balance, pitch number, dates and facilities, with one tap through to the pool, food ordering, the site map and the schedule.

Sunny View Riverside Park
What is on during your stay
Filtered to Fri 8 — Mon 11 Aug · 4 events
Fri 8 Aug
20:00
Live music — The Peak Ramblers
The Barn Bar
Music
Sat 9 Aug
10:30
Kids craft morning
Activity room
Family
Sat 9 Aug
20:30
Quiz night — teams of four
The Barn Bar
Social
Sun 10 Aug
19:00
Outdoor film night
Top field
Family
Guests never see events outside their own booking dates

What is on.The entertainment schedule, automatically filtered to the guest's own arrival and departure dates so they only see what they can actually attend.

Your own branded campsite website — not a generic booking page

Your subdomain at yoursite.holidaypitches.com is your branded campsite presence online. Share it on your social media, link to it from your own website, or use it as your primary booking URL.

Instant subdomain
yoursite.holidaypitches.com is live the moment you register. No DNS configuration, no waiting.
Custom domain support
Pro plans support a custom domain — book.yoursite.co.uk points to your HolidayPitches portal.
Mobile-first design
The guest portal is designed mobile-first. Over 70% of holiday bookings are made on a smartphone.
Your campsite name and branding
Your site name, logo, and photos appear throughout. Guests see your brand, not ours.
No app download needed
The guest portal works in any mobile browser. Guests don't need to download an app or create an account before browsing.
Discovery on holidaypitches.com
Your campsite is also listed on our public search at holidaypitches.com/find — reaching guests who haven't yet found your own website.

Dramatically reduce the number of calls and questions your reception handles

Every feature of the guest portal is designed to answer a question guests would otherwise need to call about.

"What pitch number are we on?"
Guests see their pitch on the map in their booking portal before they even arrive.
"Can we add another night?"
Guests can view current booking details online — amend requests go to your admin inbox for approval.
"What time is the pool open?"
Feature schedules and opening hours are published in the guest portal for their visit dates.
"Is there live music this weekend?"
Entertainment listings appear in their portal filtered to exactly their stay dates.
"Can we order food to our pitch?"
If food ordering is enabled, guests order from the QR on their pitch — no queue at the bar.
"Our electric isn't working — is it the connection?"
Pitch-specific notes and hookup instructions can be added per pitch and surfaced in the portal.

Automated guest communications — every touchpoint covered

HolidayPitches sends the right message to guests at the right time — automatically. Your team doesn't need to remember to send pre-arrival emails.

Pre-arrival emailSent automatically · 3 days before arrival
From: Sunny View Riverside Park
Your stay starts on Friday — everything you need to know
Hello Marguerite, we are looking forward to welcoming you to Pitch B4 on Friday 8 August.
Arrivals from 13:00 · reception open until 20:00
Directions and site map — DE45 1AA, gate code 4417
Your pitch is metered — bring a 25 m blue hook-up lead
Book the pool and see what is on during your stay
Open your guest portal
Merge fields pull the guest name, pitch, dates and gate code from the booking

Sent without anyone pressing send. Three days before arrival, with the guest name, pitch, dates and gate code merged in from the booking.

Booking confirmation
Instant on payment

Full booking details, pitch number, directions, and guest portal link.

Pre-arrival reminder
3 days before arrival

Check-in time, directions, what to bring, site WiFi code, and emergency contact.

Arrival day welcome
Day of arrival

Welcome message, site map link, food ordering link, and entertainment schedule for their stay.

Post-stay review request
2 days after departure

Personalised thank-you with a review link. Only completed-stay guests can submit a review.

Cancellation confirmation
On cancellation

Cancellation confirmation with refund details and timeline according to your cancellation policy.

Payment receipts
On each payment

Stripe-generated payment receipts for every card payment including electricity billing.

Give every guest a portal that answers their questions before they ask them

Your branded campsite booking website is live the moment you register. Share the link with your first guests and let them do the rest.

Register your campsite free