Finishing your Stripe setup
The setup form was started but not completed, so Stripe will not process payments yet.
What has happened
Stripe keeps a partly-filled form for as long as you need, but it will not switch payments on until the form is finished. Nothing you have already entered is lost, and you can pick up where you left off.
How to finish it
- Go to Settings in your park admin.
- Under "Taking payments", click Continue Stripe setup.
- Work through Stripe's questions. Keep the page open until it sends you back to us.
- When you land back on our site we re-check your account and tell you what, if anything, is still missing.
If the link says it has expired
Stripe's setup links are single-use and time-limited. That is normal. Click Continue Stripe setup again and a fresh link is created for you automatically.
What Stripe usually asks for
Your business type (sole trader, partnership, limited company), the legal name and address of the business, the details of whoever is responsible for it, a bank account, and their terms of service. Limited companies are also asked for a company number, and sometimes for details of anyone owning a quarter or more of the business.
Check it for yourself
Open Settings in your park admin and press Test my payments. It asks Stripe directly and lists anything still outstanding. It changes nothing, so run it as often as you like.
Go to Settings